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Life Insurance
LIC sets up help desks for tsunami-hit policyholders
Our Bureau
Kochi
,
Dec. 31
THE Life Insurance Corporation of India (LIC) has set up help desks at all the 12 divisional offices and 261 branch offices in the southern zone to respond to enquiries and assist in settlement of claims of the policyholders affected by tsunami tidal waves.
At the divisional offices, a Special Task Force, headed by the Marketing Manager and other senior officers, has also been formed to oversee the working of the special desks and to ensure that concessions and benefits reach the policyholders. The Corporation has also decided to issue duplicate policies free-of-cost where policy documents have been lost due to the tidal wave on the basis of an indemnity bond, LIC officials said.
To ensure speedy settlement of death claims/servicing of policies to the claimants/policy holders, LIC has offered special concessions to its customers. The concessions offered included simplified death claim forms. The proof of death can be in the form of certificate issued by any government machinery.
If no proof of death can be submitted, select agents of LIC like Zonal Managers or Chairman's Club Members in that area or the Development Officer can also certify the death of the life assured. .
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