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Nasscom shrugs off online fraud impact

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(From left) Mr Y. S. Rajan, Principal Advisor, CII; Mr Kiran Karnik, President, Nasscom; and Mr Roger M. Callahan, Senior Vice-President - Corporate Information Security, Bank of America, at the Indo-US Cyber Security Forum Legal Seminar in the Capital on Tuesday. — Kamal Narang

New Delhi , April 19

THE National Association of Software and Service Companies (Nasscom) on Tuesday said the recent fund transfer case involving ex-employees of a Pune-based business process outsourcing (BPO) firm has raised some concerns but not created panic or scare amongst the US companies.

The software association also ruled out the possibility of the incident impacting the flow of BPO orders coming to India.

Asked if the association had heard from the US companies in the aftermath of the incident, the Nasscom President, Mr Kiran Karnik, said, "Naturally there is a concern, but there is also an understanding that these cases are very rare. It has not created panic or scare."

"I don't think it will affect orders. I have seen some scare stories, but I think it is a knee-jerk reaction," he said.

Mr Karnik, who was speaking to reporters on the sidelines of the Indo-US Cyber Security Forum legal seminar organised by CII, said that any notion that the online crimes were on rise in the Indian context was "not true".

"The concern is well founded, but I think the reaction is very extreme. It (such incidents) happens all over the world. In fact, India is one of the most secure places, but we have to make it even better," he said adding that the issue of security was taken up during the recent visit of a Nasscom delegation to the US.

Mr Howard A. Schmidt, Chief Security Strategist, US Computer Emergency Response Team (CERT), had said the US companies should not hesitate to outsource services to India based on the incident, as such frauds were not unique to the Indian market.

"If the incident erodes confidence in relations, it would be unfair. It will be unfair to say that we do not trust outsourcing in India. The US companies should not distrust the infrastructure in India because of the incident," he had said.

It may be recalled that earlier this month some ex-employees of MsourcE were arrested by the cyber crime cell of the Pune police, for illegally transferring close to $3,00,000 from accounts of customers of a New York Bank.

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