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Monday, September 05, 2005


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CUSTOMER RELATIONSHIP MANAGEMENT


It's green on both sides!
`American customers get quality care. What about me?' asks the Indian counterpart. And domestic BPO companies are only too willing to please this side of the border too. A case of the grass being green - here too! More

MARKET SHARES


`Private non-life insurers increase share to 26 pc'
PRIVATE sector insurers have grabbed a significant chunk of non-life insurance segment in the first quarter of fiscal 2005-06, at over 25 per cent. Of course, this has come at the expense of the PSU insurers - - New India Assurance, ... More

RETAILING


Concept stores, music on the mobile — Nokia to strengthen retail network
IN a bid to keep up its leadership position in the Indian market, Finnish handset manufacturer Nokia is planning to expand its distribution and retail network in the country. The company is planning to launch new Nokia concept stores and ... More

MARKETING RESEARCH


It works!
A look at the software testing scenario in the domestic market. More

TRENDS


Pure play broadband cos taking on telecom giants
THERE'S a new breed of operators emerging on the telecom scene - pure play broadband operators. With a low-cost business model and rock-bottom tariffs, companies such as Aksh Broadband, Pacenet, Dishnet DSL, and Hathway are becoming ... More
Brand Quest



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Top Stories
Monsoon exiting northwest; more rain likely in South


HC quashing of de-licensing: 42 sugar units may be hit

Ownership of equity: A tangled web the Govt weaves

Bankers expect more mop-up under MSS

DoT move on fixed wireless terminals — CDMA team to meet Minister

Why rupee may not fall further

Port stocks of vegoil barely adequate

Tariff panel to submit report on natural gas prices in Nov

Another healthy week for indices

In Focus

BHEL Disinvestment
The Yuan Revaluation
Dabhol power regenerated
Tracking the rains
Sethusamudram Canal Project
India Inc's overseas acquisition
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In Depth

Gender Justice
Simple Economics
Tax Talk
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Looking back
Aug. 28-Sep. 3
RBI notification on dual pricing not to impact hotels' margins

Saregama setting up master server with 3 lakh songs

Trent acquires 76% stake in Landmark for Rs 103.6 cr

`Market researchers ignoring key consumer segments'


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