The Hindu Business Line : Enterprise content management opens up opportunity for services cos

The global enterprise content management (ECM), estimated at about $1.54 billion only in licence revenues, has emerged as one of the promising areas where Indian companies can potentially tap.

With the ECM market witness to convergence of various services, technology companies are now seeking innovative ways to bring them onto a single platform that helps them to access the information in the form they require.

ECM meet

A Nasscom meet on enterprise content management for emerging companies, brought together industry players to highlight the fact that the market was extremely fragmented with no vendor having more than 10 per cent share, and the sector remains highly competitive.

The General Manager of Virtusa, Mr Santanu Paul, in his keynote address said that ECM is designed to manage both structured and unstructured content that aligns information with business goals.

This is rather rapidly growing as enterprises are faced with the challenge of conforming to various compliance-related issues that mandate them to store data for prescribed time frame.

Even within India, Clause 49 compliance issue has become a focal point for companies.

For instance, a Boeing 747 is incapable of carrying its own documentation which potentially weighs about 134 tonnes, and one copy of Windows XP source code if put on paper will cover a stretch between Hyderabad and Bangalore, and a typical daily e-mail flow is 18 times the information stored in the US Library of Congress.

Therefore, information stored in the public networks, which can be accessed anywhere anytime, and the documentation required to support e-commerce through electronic catalogues, are just few examples to illustrate that information flow is estimated to be doubling every 18 months.