• Investment World
• eWorld
• Brand Line
• Mentor
• Life
• Canvas
• Praxis
• Urban Pulse
• Brand Quest
• The New Manager

Stocks

• Quotes
• SE Diary
• Scoreboard
• Open-End Mutual Fund

Cross Currency

• Rates
  
  

Shipping

• Ports
  
  

Archives

• Yesterday
• Datewise
• Resources
• In Focus
• In Depth

Group Sites

• The Hindu
• Business Line
• Sportstar
• Frontline
• The Hindu eBooks
• The Hindu Images

Our Bureau

Bangalore, Sept. 1

Aspect Software launched the latest version of its Enterprise Contact Server 6.2. The new release offers an improved customer interaction experience by routing the customer voice or Internet-based contact to the most appropriate agent, regardless of whether that agent is in a single or multi-site contact centre environment.

Additionally, for contact centres solely needing back-end system integration for screen pop capabilities, Aspect Software has also released a new version of Aspect Contact Server 6.2.

More Stories on : Hardware

Article E-Mail :: Comment :: Syndication :: Printer Friendly Page

Stories in this Section
Nasscom summit on outsourcing

Copyright © 2006, The Hindu Business Line. Republication or redissemination of the contents of this screen are expressly prohibited without the written consent of The Hindu Business Line