Business Daily from THE HINDU group of publications
Sunday, Jul 08, 2007
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Business Daily from THE HINDU group of publications Sunday, Jul 08, 2007 ePaper |
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Corporate
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Human Resources Industry & Economy - Hotels Global hires serve hospitality industry
“They bring with them a lot of international exposure, best practices and operational excellence which the industry needs.”
Anjali Prayag Anjana Chandramouly Bangalore, July 7 Namaste India. Now, expats are saying this with a smile. The Rs 4,300-crore Indian luxury hotel segment is looking at top-notch expat talent to handhold it while it embarks on a global buying spree. At The Leela Group, for instance, close to 20 top positions, including general managers are held by global hires. At The Taj Group, Mr Raymond Bickson, Managing Director, and Mr Franz Zeller, Senior Vice-President and COO, International Luxury Division, are expats. Growing big
Says Mr Yogi Sriram, Senior Vice-President, HR, Taj Hotels, Resorts and Palaces, “The decision to place global managers in these positions was because The Taj Group has ambitious plans to grow in several international destinations.” At The Leela Group, most of the driver positions such as the GMs and speciality chefs are held by expats because 80 per cent of the hospitality chain’s clients are international and only about 20 per cent Indians. “Global hires also bring with them a lot of international exposure, best practices and operational excellence which the industry needs now,” says Ms Mithu Basu, Group Head, Corporate Communications, The Leela Group. Super luxury hotels
Luxury hotels chalking out mega global expansion plans have abetted the trend. “Most of them are embarking on super luxury hotels on a scale not seen before in the country. They don’t want to take any chances and could do with the experience that these expats bring with them,” says Mr Krishna Prasad, Partner, EMA Partners, an international executive search firm. It also helps that traditionally, hospitality industry talent has been more mobile than those from other sectors. Mr Sriram of The Taj Group says they look for international talent particularly after the takeover of a hotel in an international destination. But these global hires come with a premium, sometimes a compensation package upwards of $400,000 per annum. “In a couple of years, you can see more Indians being hired for these jobs as they would have gained experience and they come with Indian salaries,” Mr Prasad says.
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