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Tuesday, Aug 28, 2007
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Info-Tech - Outsourcing
Call centre registration

New Delhi, Aug. 27 In a move that would make it easier for call centres to get Government approvals, the Department of Telecom has decided to decentralise the registrations of call centres. Call centres and telemarketers can register in any of the 10 Circles, including Tamil Nadu, Maharashtra, Karnataka, Haryana and Gujarat. Until now, call centres could get themselves only in Delhi. The move makes it easier for telemarketers to register under the do not call registry scheme. The registry is now activated and will be enforced from August 31. Unregistered telemarketers will be blacked out as far as connectivity is concerned. All fresh applications for registration under OSP category and telemarketing category shall be processed by the regional cells.

— Our Bureau

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