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Archana Venkat

Chennai, Sept. 30

e4e plans to launch an on-demand type software solution targeted at small overseas commercial health insurance plans covering less than one-lakh individuals. e4e calls itself a services-on-tap company that allows deployment, management and operation of business process across the enterprise. The company is headquartered in the US and has operations in the UK and India (Bangalore and Chennai).

According to Mr Geoff Smyth, President, e4e Healthcare, the company aims to develop a software based on the ‘per member per month’ payment model. “Our competitors like IBM, Accenture and Perot Systems have moved to higher plans (insurance schemes with over 1-lakh members). We feel the mid market segment, currently neglected, needs such solutions,” he told Business Line.

Mr Smyth said the company had about 5 per cent market share in the $120 million (about Rs 480 crore) healthcare payer space. The company aims to have about 10 clients next year and 25 by 2009 for its new solution. To achieve this, e4e may complete an acquisition by the third quarter of next year.

The company is also planning to grow organically and would double headcount (in the healthcare services division) to 2,000 by next year. It would also look at setting up a second centre (after Chennai) in a tier-II city in Tamil Nadu, Mr Smyth said.

e4e is currently working with a large Indian hospital to develop a healthcare solution for the domestic market. This is the company’s first endeavour to enter the Indian market, said Mr Geoff Smyth, President, e4e Healthcare.

The solution would allow patients to choose health insurance plans, help hospitals evaluate and manage insurance claims without any manual intervention and follow up on payments.

The project would be pilot-tested in about 6 months, post which e4e would evaluate it for commercial adoption.

More Stories on : Software | General Insurance | Health

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