Business Daily from THE HINDU group of publications Thursday, Jan 31, 2008 ePaper | Mobile/PDA Version |
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Info-Tech
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New Business
Our Bureau Mumbai, Jan. 30 Diligenta, the UK-based subsidiary of Tata Consultancy Services, has won a £100 million (over $200 million) deal to provide business process outsourcing services to support the UK operations of the Canada-based Sun Life Financial (SLF). Diligenta has been working with SLF UK as preferred supplier since October 2007, TCS said in a communication to the stock exchanges. Ms Janet Fuller, Chief Executive of SLF UK, explained: “We have successfully outsourced our customer services operations for over five years. “In preparation for the natural end of our existing outsourcing agreement, we undertook a detailed and thorough review of the BPO market in the UK and selected Diligenta for its cost guarantees, risk transfer capability and its commitment to match or exceed our service requirements.” Since 2006, Diligenta has provided BPO services for the Pearl Group under a 12-year, £486 million contract to consolidate 11 financial and administrative systems onto a single platform. The TCS scrip was up by 2.4 per cent to close at Rs 865.65 on the BSE today. More Stories on : New Business | Outsourcing | Tata Consultancy Services Ltd
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