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Tata Tele launches i-Help emergency services

Focussed service allows users to get in touch with family

— Ramesh Sharma

Mr Anil Sardana, MD, Tata Teleservices, and Mr Pankaj Sethi, President, VAS, at the launch of ’i-Help emergency services’, in the Capital on Friday.

Our Bureau

New Delhi, March 14 Tata Teleservices Ltd announced the launch of i-Help Emergency Services to provide a help service to subscribers in times of an emergency.

This customer care focused service allows mobile users to contact their family and friends instantly in case of an emergency.

Exclusive concept

Speaking at the occasion, Mr Anil Sardana, Managing Director, Tata Teleservices Ltd, said, “With the introduction of ‘i-Help Emergency Services’, Tata Indicom has initiated an exclusive concept in customer care.

The launch reaffirms our commitment to bring innovative telecom solutions and make a valuable contribution towards the larger goal of public welfare.

“i-Help Emergency Services will have a series of different services to provide emergency help and service to our subscribers.

“The first one to be launched today is i-HELP *44 Emergency. The portfolio of i-Help Services will additionally include services such as i- Help people tracker, i-Help Contact Book, i-Help Phone Safe and I-Help Credit Card Freeze. All these services have been designed to provide quick and easy access to emergency help and support in case of an emergency.”

The service is available free of cost for all Tata Indicom pre-paid and post-paid subscribers and it is available in 11 regional languages.

To get the iHELP *44 Emergency, existing Tata Indicom subscribers have to register the three preferred numbers to be contacted in an emergency by either calling the Tata Indicom customer care department or by logging onto www.tataindicom.com

More Stories on : Telecommunications | New Products & Services | Customer Relationship Management

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