The Hindu Business Line : Convergys wins BSNL order

Convergys Corporation, relationship management company, on Tuesday, announced that Bharat Sanchar Nigam Ltd (BSNL) has signed a multi-year licensing, support and maintenance contract for Convergys' Infinys rating and billing solution. "BSNL will replace its legacy billing systems with the Convergys solution to reduce IT costs and to facilitate the introduction and deployment of new convergent services," a company release said here. The Convergys solution would support BSNL's 18 million wireline subscribers. "It is a real-time charging product that supports IP and IMS network technologies, convergent and online charging, and next-generation business models. In addition to facilitating revenue growth through the delivery of new advanced services and bundled offerings, the Convergys solution will help BSNL lower IT costs by consolidating and eliminating redundant systems, utilising a distributed open-source platform, and limiting the need to pay for expensive and time-consuming custom system or application development," the release added. - Our Bureau

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