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— Bijoy Ghosh

Mr Gurucharan Das, former CEO of Procter & Gamble, handing over a degree certificate to a student at the convocation of Loyola Institute of Business Administration as Fr P. Christie, Director, LIBA, looks on, in Chennai on Saturday.

Our Bureau

Chennai, July 26 Strive to achieve satisfaction of customers as they pay the salaries, the former CEO of Procter & Gamble (P&G), Mr Gurucharan Das, has said.

Addressing passing out students at the 29th Annual Convocation for Post Graduate Diploma in Business Management at the Loyola Institute of Business Administration (LIBA), Mr Das said Indian economy is in auto pilot mode and irrespective of the party ruling the country, prosperity would spread. However, happiness would not follow, “due to terrible state of governance,” he said.

The fast economic progress is due to States going out of their way to woo business houses to set up shop.

Even slow reforms add up to the success as India’s competitive advantage is its knowledge economy, he said. This was because the mind of this generation is liberated.

Recalling his stint at P&G, he said the two qualities present with the leaders of businesses he met were determination and humility and asked the graduating students to have these attributes to achieve customer satisfaction.

The Director of LIBA, Fr P. Christie, said the rapidly changing environment appears to be portending in both covert and overt dimensions.

Neither rupee nor inflation appears to be under control and adding fuel to the instability is the state of Government.

To handle such a situation, competent managers ingrained with value systems are essential, he said. Of the 402 students convocated this year, 24 were honoured for their outstanding performance, he said.

During the last academic year, 35 companies from 10 sectors came for campus interview, of which 45 per cent were the first timers.

The average starting salary was Rs 7.5 lakh, about 30 per cent more than the previous year, he added.

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