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TRAI free to enforce quality of service: Tribunal

Our Bureau

New Delhi, Aug. 29 The Telecom Dispute Settlement Appellate Tribunal has said that it has not imposed any stay on the telecom regulator for ensuring that operators adhere to the quality of service norms.

The tribunal’s clarification comes in the wake of the comments by the Telecom Regulatory Authority of India earlier that it could not punish operators offering poor quality of service due to the petition filed by the GSM players in TDSAT. GSM operators had filed the petition against a show-cause notice issued by TRAI in 2006.

While hearing the petition, TDSAT said, “Is this institution (TDSAT) standing in the way of improvement of quality services? We have no intention to do so.”

The tribunal said that it was not clear as to what was preventing Telecom Regulatory Authority of India from imposing quality norms on the service providers, as no stay was granted against the regulator’s show-cause notice to mobile operators.

Earlier this week, TRAI had said in its report on network congestions that the operators have been enjoying the benefit of the TDSAT’s observation that it expects parties not to proceed further after the matter has come before it. “Therefore, the authority has not taken any further steps in furtherance of the show cause notices issued to the service . Because of the fact that even the latest congestion report has now become a part of the pending appeal proceedings, the Authority has been left with no option but to await the final decision of the TDSAT ,” the TRAI had said.

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