Business Wire India
  • 69% said they would alert the flight attendant and ask them to handle, while 30% said they would confront a misbehaving passenger directly
  • Overall 24% said they would resort to social shaming of the passenger or tweet about it
Mr. Manmeet Ahluwalia, Marketing Head, Expedia in India.DETAILED SURVEY FINDINGS:When travelling, we are Adventurous
  • 61% often use flights as an opportunity to talk to and meet new people
  • 57% would feel comfortable talking about religious or political topics with a fellow passenger
  • 29% often drink more than 2 alcoholic beverages during air travel (this would include beverages consumed at airport or while on the plane)
  • 11% have been physically intimate with someone on a plane that they were traveling with
  • 11% have ignored carry-on baggage rules
  • 6% have faked a sickness or injury to get a better seat assignment
Helpful                      
  • 67% have helped someone with their luggage
  • 59% have offered their seat to a fellow passenger in need (e.g., a family member split from their group, an elderly passenger, a married couple not seated together)
  • 76% feel that for the most part, fellow passengers are considerate of other passengers
Disciplinarians
  • 61% would like reclining seats banned or at least restricted to set times on short-haul flights
  • 21% have addressed a parent whose child is kicking your seat
  • 13% have boarded the plane ahead of their assigned group
  • 80% thoroughly clean their space before leaving the plane
  • 47% feel whoever sits down first is entitled to claim whichever arm rests they want
Annoyed
  • 68% dread sitting next to someone who talks too much
  • 60% often feel annoyed at parents travelling with loud children
  • 50% often feel annoyed at parents travelling with crying babies
  • 65% would pay extra to be seated in a designated 'quiet section,' if offered by airlines
Patient
  • 76% wait to stow their luggage in the spot nearest to their seat; 24% stow their luggage in the first available spot in the overhead compartment
  • 51% feel that the person seated in the middle is entitled to both armrests
Inconsiderate
  • 31% recline when the other passenger was elderly or frail
  • 30% recline when the other passenger was particularly tall
  • 25% recline when the other passenger was noticeably pregnant
Social
  • 36% have used social media while at the airport, check-in, at the gate or on the plane to communicate your travel experiences in hopes of getting a response in your favour
We are recliners mostly!
  • 48% recline when sleeping
  • 35% recline if it’s a long flight (3 hours or more)
  • 26% recline after meal service has finished
  • 18% recline if the person in front of them does
  • 16% immediately after take-off
  • 14% recline if they have a small baby travelling with them 
  • 11% do not recline their seat because it doesn’t feel comfortable to do so
  • 6% do not recline their seat because it seems improper etiquette to do so
  • 17% do not recline [Net]
Some recline even if the person behind them:
  • Has their laptop out (33% recline)
  • Showed aggressive behavior/rude (32% recline)
  • Was elderly or frail (31% recline)
  • Was particularly tall (30% recline)
  • Was noticeably pregnant (25% recline)
Phone is our lifeline!We turn off the phone /put it on flight mode, only
  • When the plane is airborne (4%)
  • When the plane is about to take off (38%)
  • As soon as they are seated in the aircraft (57%)
Misbehavior not allowed!If a passenger was misbehaving:
  • 69% said they would alert the flight attendant and ask them to handle
  • 30% said they would confront a misbehaving passenger directly
  • 20% said they will record the incident using your phone video/camera
  • 13% said they would shame a fellow passenger’s misbehavior via social channels
  • 11% said they would Tweet about it
  • Only 20% said they would remain quiet/ignore
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