The Hindu Business Line : Monday, July 21, 2008

HUMAN RESOURCES: IT majors see climb-down on manpower addition
Combined with marginal increase in attrition, decrease in pay hikes. Chennai, July 20 “When the environment is so uncertain, and our clients themselves are not sure how things would turn out in the next few months, why would we continue ...

OUTSOURCING: Accenture’s BPO witnesses change in pricing pattern
Bangalore, July 20 With the slowdown in the US economy on the one hand and changing business needs on the other, management consulting and IT services provider Accenture’s BPO business is seeing newer trends in pricing pattern as well as ...

OUTSOURCING: Call centres: One size doesn’t fit all!
A 50-100 seat centre is easier to manage and more receptive to small processes, says VoiceStream.. Small size matters, especially in call centres. With mid-sized companies increasingly outsourcing part of their work to India, they are not ...

TRADE & LABOUR UNIONS: New age ‘BPO union’ takes workers’ stir to cyberspace
New Delhi, July 20 The web is the new battleground for this new age eUnion! The BPO Union 2.0, formed recently, is attempting to reach out to BPO workers through blogs and e-mails, to highlight issues faced by call centre professionals and ...

PIRACY: Software body working on anti-piracy task force
Business Software Alliance is working towards creating an anti-piracy task force in coordination with industry bodies such as FICCI (Federation of Indian Chamber of Commerce and Industry), Nasscom (National Association for Software and ...

OUTLOOK: Farnell India eyeing tier II expansion
Coimbatore, July 20 Farnell Electronics India Pvt Ltd, a wholly owned subsidiary of UK-headquartered Farnell, is eyeing the Electronics Design Engineering (EDE) and Maintenance, Repair and Operations (MRO) market in ...

INTERVIEW: ‘Delays in client decisions a challenge but pipeline looks good’
TCS’ Ramadorai sees an uptick going into Q3 if US slowdown doesn’t worsen. Chennai, July 20 Minutes before Business Line’s video conference with Tata Consultancy Services CEO & Managing Director, Mr S. ...

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