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Dangers of ‘depth deficit’



Marketing Metaphoria
Gerald and Lindsay Zaltman

Weak product and service development, low-impact marketing communications, and ineffective product-launch strategies are all due to deep deficits in thinking, diagnose Gerald and Lindsay Zaltman in Marketing Metaphoria ( www.tatamcgrawhill.com).

The authors define ‘depth deficit’ as a lack of careful reflection and bold thinking about rich consumer information. “Depth deficits in managerial thinking are characterised by several shortcomings: a failure to probe beneath consumers’ own surface thinking; a failure to use insights from different disciplines to formulate research issues and to interpret relevant data; and an absence of bold, imaginative thinking about what can engage a consumer’s mind.” The remedy lies in the lens of ‘deep metaphors,’ suggest the Zaltmans. “Deep metaphors are the product of an ever-evolving partnership between brain, body, and society… They are deep because they operate largely unconsciously.” Vital read.

D. Murali

http://BookPeek.blogspot.com

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