Business Daily from THE HINDU group of publications Thursday, Aug 07, 2008 ePaper | Mobile/PDA Version | Audio |
|
|
|
|
|
Brand Line
-
Strategy Industry & Economy - Foods & Food Processing Columns - Ask Harish Bijoor Socially ostracised snacks?
In a health-conscious market, snack food companies need to be savvy. The snack foods market is witnessing some small sets of protests from consumers who find it too fatty for their kids. Packaged snacks seem to be getting categorised as junk foods. How do you see this evolving? - Ramesh Illuri, Mumbai Ramesh, the dominant market players in this category need to be worried. Worried about consumer activity on this count of mobilising support for the anti-junk-food movement in India. Fried and roasted snacks of every variety in packaged form will be up for question sooner than later. If you are a marketer, I do believe you need to start work on low-fat variants, more of baked snacks, and, of course, more of zero trans-fat options. And if you are a consumer, I do believe you need to watch out and read the fine print on the packages of snacks you pick up for yourself and your kids. Health is and will be a priority item for years to come. Marketers cannot shy away from this. Marketers of these types of snack foods need to have a proactive strategy in place. It is time to wake up and not be somnolent with double-digit sales volume growth rates. It can vanish just as fast it has happened. All that is needed is a consumer movement that is potent in its viral spread. The Indian market is a savvy market. In this market, we have a new and emerging category of dark brands. These are brands that do harm to consumers. I call them socially-ostracised categories. In the hierarchy of socially ostracised categories, right at the top I put tobacco and all cigarettes. Next to it is liquor brands. Just under it are paan and gutkha. Under it, I put oils and trans-fat-packaged foods of every kind. Snack foods are one such. And below that I put sugars and sweetened candies. As Indian society evolves, the sensitivity of the consumer mass will push these brands into a corner. They need to adapt now to stay relevant to a future generation of sensitive consumers. Even as I write this reply, there are millions of e-mails going all around, causing for a subliminal swell of the socially ostracised categories. Take snack foods. There have been e-mails floating around on the dangers of eating a particular brand. It comes with a test: It asks you to burn a particular snack food and see how it burns and how it emanates the smell of plastic as it burns. If you actually carry out this exercise once in your home, you will not touch this snack brand again! So there goes! When you look at the FMCG category, are there any sets of mantras to follow? This is a tough category to be in, particularly during these tough times of double-digit inflation. - R. Balsara, New Delhi Balsara-ji, these are tough times for sure. My ‘mantra’ for the FMCG category encompasses the following: Hold tight to the brand positioning statement (BPS). Stay with it with integrity. Play around constantly with the advertising proposition statement (APS). This is the contemporaneity — handle on the brand you govern. Do this with a finger on the pulse of the consumer and do not go by gut feel. Stay contemporary. Stay relevant, original and innovative despite the fact that your product and its BPS has been the same for decades. Move the brand USP on a continuous trajectory of change. Start with the functional product USP, morph it to the emotional product USP, move it on to the cosmetic, and keep it moving till you need to touch the socially responsible USP, such as the ones being experimented with by Lifebuoy and others. And finally take it on to the realms of the inclusive USP. Different brands and different product categories have to discover correctly where their brand resides at this juncture that needs to be undertaken. The exercise is, therefore, a custom-built one. Balsara-ji, enjoy the market and its challenges. That’s why you and I are here. Who are the bigger celebrities in India now, movie stars or cricketers? And when one celebrity moves on from one brand to another, what happens? - Swapna Meduri, Hyderabad Swapna, I do believe it is the movie star still. Their durability is longer. Cricketers today are rated as per the memory of their last five matches. Bollywood stars are reasonably insulated on this score as many of their movies are forever in many a manner. What happens when brand endorsers switch brands? Nothing much really. Consumers today understand that celebrity endorsement does not mean that the celebrity is loyal to the brand. And at times they question: If the celebrity is not loyal to the brand himself or herself, why should I be? If there is one thing that I must keep in mind while handling tourism branding for a State in India, what should it be? - R. Balakumar, Thiruvananthapuram Bala, just one thing only. Before you embark on external branding of your State, work hard for two years on internal branding as a practice. Get the internals right and then step on the gas for the externals. Can you give me an example of complete category ownership? I am told the benefits are big in such situations to the brand owner. - Shilpa V., Tiruchi Shilpa, the benefits are surely big. Two quick examples. From the realm of indoor board-games: Scrabble and Monopoly. What’s for breakfast today? More Stories on : Strategy | Foods & Food Processing | Ask Harish Bijoor
Article E-Mail :: Comment :: Syndication :: Printer Friendly Page
|
|
The Hindu Group: Home | About Us | Copyright | Archives | Contacts | Subscription Group Sites: The Hindu | The Hindu ePaper | Business Line | Business Line ePaper | Sportstar | Frontline | The Hindu eBooks | The Hindu Images | Home |
Copyright © 2008, The
Hindu Business Line. Republication or redissemination of the contents of
this screen are expressly prohibited without the written consent of
The Hindu Business Line
|