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Columns - Ask Harish Bijoor
Coffee, tennis and James Bond

The branding phenomenon called James Bond is perhaps the only Hollywood name known across the length and breadth of the country..



James Bond has been the ultimate brand. Never mind who portrays the character, be it (clockwise from top) Sean Connery, Roger Moore, Pierce Brosnan or Daniel Craig.

James Bond’s A Quantum of Solace is here at last. As an ardent James Bond fan, I see him to be a very big brand in India. Am I right?

- Raghu Raghav, Chennai

Raghu Bond, you are right. James Bond is not only your hero, but the hero of a large number of Indians. Generations of Indians have grown up with the heroics of this serial hero.

James Bond is the ultimate brand. Never mind who portrays the character, be it a Roger Moore or a Timothy Dalton or the current Daniel Craig, James Bond is an event, an experience and a brand all rolled into one. The brand Bond is so big in size and numbers that cannot be estimated.

James Bond is an iconic brand in India. Not only James Bond, but the device “007” and, of course, Bond music from the title scores. And more. The brand is a powerful one that gets passed on to successive generations of Indians through the successive sets of contemporary Bond films. With every change of the James Bond persona, there is a heightened degree of interest and indeed expectation from the next Bond man.

And then there are the Bond girls.

James Bond in many ways is the ultimate Bollywood masala that was dished out much before Bollywood itself discovered its masala fare. Therefore, James Bond clicks big in India.

Bond is big in India for of one more reason. Remember, India is the largest English-speaking nation in the world as of now. In sheer numbers, we have the largest numbers of people speaking the language in the world within any one political boundary. The English Bond, therefore, has big potential here. Hollywood, therefore, bows its head in respect and releases the film out here first.

Add to this the fact that the film gets dubbed into several Indian languages. This penetrates the rural areas just as much as any Bhojpuri film penetrates the cow belt. There is a dichotomy in the James Bond commerce scenario in the country. It works this way. The retail net worth of James Bond brand is the collective awareness score that the brand creates among millions of viewers world-wide. The retail net worth of the Bond brand does not, however, get translated into sales value in India. Remember, there is a disconnect here. The viewers of Bond films are the masses. The buyers of these premium brands are niches. There is a mismatch. The retail net worth does not get monetised in India.

The coffee industry is going through challenging times as of now. What are the key challenges that emerge ? And, how does one overcome them?

- Madhu Mampilly, Delhi

Madhu, the key challenge at hand is the lack of consumer interest in parts of North India. Tea is a dual consumption beverage in 91 per cent of Indian homes. Coffee is a dual consumption beverage in only 34 per cent of homes in the country. This is challenge number one.

Challenge number two is the fact that coffee is a lot more tedious to make as compared to the conventional tea in India. Percolation devices are not available everywhere. Homes have to invest in these devices. At the lowest level this investment costs around Rs 200 and at the highest it could go up to Rs 16, 000.

People have not invested and are not willing to invest even at the bottom of this pyramid of coffee consumption possibility.

One drinks great coffee in a cafe, but is unable to replicate it at home because of the process involved in its preparation. This cuts off the consumption spread. A beverage that is not consumed at home widely will always remain a niche. In addition to this, the coffee industry is going through a cycle of price upheavals. This affects both the consumer and grower. The consumer view remains that coffee is an expensive beverage to partake.

The challenges are many, but the industry is geared to face them. In the next ten years, coffee consumption in the country will rival tea.

Why do marketers neglect tennis in the country and focus on cricket — even second grade cricket?

- Sonu Malik, Kolkata

Sonu, tennis and indeed every other sport receives step-motherly treatment in our country.

The idea is simple. The one sport that gets the most big eyeballs gets the money. And that one sport is cricket.

Cricket is the lowest common denominator sport in this country. It attracts as many as 823 million eye-balls. This means that cricket gets the money, support and sponsor interest as well.

Life is simple. This is overt commerce at play. Not sport.

Tennis, shooting, boxing, et al will remain niche sports in this country. Remember, soccer itself is not a big draw sport in India as yet, despite it being the world’s most big-draw sport.

Sad but true.

What genre of advertising works today?

- Lokesh Gupta, Mumbai

Lokesh, this is a very general question. Very open to a lot of answers and points of prognosis.

As of today India is a third generation advertised-to market. In the early days of first generation advertising, the country emoted with the real, the basic, the rustic and the hard-working. The early advertising of the Fifties and Sixties talked just the story of the product, its quality, its taste and its durability.

The imagery was all about either the Jawan (soldier) or the Kisaan (farmer). These were the two dominant imageries of hard working people. The rest were also-rans.In later years things morphed. The functional story of the brand gave way to the emotional story of the brand at hand.

Today, consumers are fed up with both. What works today is a bit of humour, just to evoke and stoke awareness and recall levels. What also works is emotive advertising, like the one Airtel uses in its Madhavan and Vidya Balan series. Multiple creative works against single creative. Watching the same old creative again and again is found to be boring by the viewer. The viewer is therefore treated to serial ads that weave stories with the same couples or models, like the one used by Airtel.

(Harish Bijoor is a business strategy specialist and CEO, Harish Bijoor Consults Inc.)

askharishbijoor@thehindu.co.in

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