The Hindu Business Line : Thursday, June 25, 2009

COLUMNS

KARATEGY: The limitations of ‘jugaad’
Where the enterprising fix-it spirit works, and where it does not. Last time in my article Indiagenous Ingenuity, I discussed the jugaad phenomenon and ended saying “There is no questioning Indian creativity – not at the individual ...

BOOK MARK: When recession started to grate
James Caan retells the story of ‘the recession, 1992-1993,’ in one of the chapters in The Real Deal ( www.virginbooks.com). “I couldn’t believe that you ...

BOOK MARK: Listening to customers
In 1986, a team of Toyota designers and engineers came to southern California to “live the good life.” And the expense accounts which they sent caused near-fainting spells back at the home office. Toyota had decided to make ...

BOOK MARK: Card care
The Japanese may not be touchy-feely with people, but they sure are with business cards, observes Leil Lowndes in How to Instantly Connect with Anyone (

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