Business Daily from THE HINDU group of publications
Thursday, Oct 29, 2009
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Business Daily from THE HINDU group of publications Thursday, Oct 29, 2009 ePaper | Mobile/PDA Version | Audio | Blogs |
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Books Columns - Book Mark Tracking is worth the expense 
In eBay auctions, follow-up is very important if you do not want negative feedback posted against you, counsels Mary Greenwood in How to Negotiate Like a Pro: 41 rules for resolving disputes( www.macmillanpublishersindia.com). “As an eBay seller, you need to communicate regularly with your buyers to keep them informed. They need to know how much money they owe, including postage and handling. Th ey should be informed when payment is received and told when to expect the delivery and the method of shipping.” Tracking and delivery confirmation can be useful techniques in this regard, she recommends. “The tracking is worth the expense. Both sides can check the tracking and will know if there is a delay and if it is the carrier’s fault. If the item is lost and you do not have tracking, no one will know for sure what happened to the item.” Handy reference. D. Murali BookPeek.blogspot.com More Stories on : Books | Book Mark
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