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Resources
OutsourcingIntegreon buys Grail Research of Monitor Group (November 12, 2009)
Infosys ties up with Oracle for HR platform (November 07, 2009)
EXL appoints head of outsourcing (November 05, 2009)
German cos can source from India: Areva honcho (October 23, 2009)
Tech Mahindra, two others win Etisalat’s Rs 750-cr BPO contracts (October 21, 2009)
Dun & Bradstreet’s India unit prepares to prop up online trust solutions biz (October 12, 2009)
Looking at global outsourcing of coal (October 07, 2009)
3i Infotech gains 12% post ICICI’s stake sale (October 02, 2009)
Wipro-BPO to recruit 15,000 this year (September 25, 2009)
Sutherland Global bags best project at Six Sigma awards (September 22, 2009)
Infosys BPO, MortgageFlex tie up (August 27, 2009)
Downturn halves IT/BPO mergers, acquisitions in Jan-July (August 23, 2009)
Hinduja Global sees potential in China, Latin America (August 21, 2009)
Cos taking steps to combat swine flu: Nasscom (August 14, 2009)
India emerging global pharma outsourcing hub: Study (August 12, 2009)
Aegis acquires Aussie BPO firm (August 12, 2009)
Chennai IT, BPO companies on ‘red alert’ mode (August 11, 2009)
Outsourcing deal volumes up in Q2 (August 08, 2009)
Infosys BPO wins T-Mobile deal (August 05, 2009)
Tata Motors identifies JLR component sources in India (July 30, 2009)
RCom signs Rs 10,000-cr deal with Etisalat to share facilities (July 23, 2009)
Allsec recovers from loss of US clients (July 22, 2009)
Strategic call (July 18, 2009)
BT to recall 2,000 jobs from India (July 17, 2009)
Aegis acquires S. African BPO co (July 10, 2009)
‘Xchanges’ with India (July 06, 2009)
vCustomer mulls centre in US (June 30, 2009)
Firstsource bags IDEA deal (June 25, 2009)
MTNL looking for new call centre operator in Mumbai circle (June 19, 2009)
BSNL to outsource customer-care to BPOs (June 18, 2009)
Zensar to expand global delivery network (June 11, 2009)
Genpact signs pact with Bhutan to train local talent (June 10, 2009)
Outsourcing elderly care (June 08, 2009)
A career path in the BPO industry? (June 08, 2009)
Carrefour to step up vegetable sourcing from India (May 29, 2009)
UST Global sees more opportunities for IT service cos (May 21, 2009)
Wipro to recruit 1,200 for Hyderabad BPO centre (May 19, 2009)
India to be Ericsson’s hub for managed services (May 18, 2009)
Aegis to buy Australia’s UCMS Group for Rs 202 cr (May 16, 2009)
Firstsource closes down delivery centre in US (May 15, 2009)
Wipro Info bags Unitech Wireless deal (May 06, 2009)
IBM wins 10-year deal from Uttarakhand co-op bank (April 15, 2009)
Fight marketing fatigue (April 06, 2009)
BPOs on expansion mode in Philippines (April 06, 2009)
TCS to absorb 80 RR Donnelly staff (March 30, 2009)
‘Domestic BPO units offer good career opportunities’ (March 24, 2009)
Syntel expanding in India, Europe (March 20, 2009)
TSYS India MD (March 17, 2009)
Brocade to hire over 100 for R&D hub (March 07, 2009)
Headstrong to raise India headcount (March 07, 2009)
Ready-to-use workplace facility in emergencies (March 06, 2009)
Geojit opens all-India call centre in Kochi (March 04, 2009)
Essar arm to buy US-based ICT Group for $132 m (March 03, 2009)
Over 100 staff of Axa’s BPO arm face the axe (February 26, 2009)
Intelenet on global leaders’ list (February 19, 2009)
WNS Global eyes Asia-Pacific (February 12, 2009)
Amtex to hike BPO headcount in India (February 10, 2009)
MphasiS to grow biz via HP, EDS (February 07, 2009)
WNS scouts for new CEO (January 28, 2009)
Hero ITES tops ‘company to work for’ list (January 27, 2009)
Hiring outlook positive; but at slower pace (January 06, 2009)
TCS pays $512 m for Citigroup’s BPO arm (January 01, 2009)
IT, BPO market in for ‘slowest’ growth (January 01, 2009)
VW sends parts from India to Russia (October 08, 2009)
Made in India, shipped to China, Thailand (September 08, 2009)
Fiat Group to source components worth $1 b from India (September 04, 2009)
Gujarat Alkalies to outsource new products (August 05, 2009)
Bavina Cars to outsource parts (July 14, 2009)
CPA Global’s India arm to handle legal work of Rio Tinto (June 20, 2009)
Japanese car makers to source more components locally (May 04, 2009)
Genpact Q3 net income falls on higher tax outgo (November 06, 2009)
BPO firm WNS posts 16% rise in net income (November 05, 2009)
Firstsource net rises 3% in Q2 (October 30, 2009)
Hinduja Global net more than doubles at Rs 38 cr (October 28, 2009)
EXL net income falls 77% in Q2 (August 07, 2009)
Firstsource posts Rs 38-cr profit (August 01, 2009)
Hinduja Global net rises 80% (July 29, 2009)
Hinduja Global Q4 net rises 49% on strong biz growth (May 14, 2009)
Firstsource Q4 net surges on FCCB gains (May 01, 2009)
Genpact net income rises 122% in 2008 (February 19, 2009)
WNS net income drops 61.8% in Q3 (February 06, 2009)
Firstsource Solutions Q3 net down 44% (February 03, 2009)
Hinduja Global net falls 8% (January 31, 2009)
Zensar Tech revenues up (January 17, 2009)
Viv@! (October 12, 2009)
The race gets tighter (October 05, 2009)
`BPO will lead IT recovery' (July 06, 2009)
Outsource your tech shopping (July 06, 2009)
Dish it out differently (June 15, 2009)
IT’s on hire (June 08, 2009)
Two heads are better than one (April 20, 2009)
Still above the water (March 16, 2009)
‘Companies taking a new look at captives’ (March 02, 2009)
Coping continuously, at Scope (February 09, 2009)
Coping continuously, at Scope (February 09, 2009)
Infosys BPO acquires US co McCamish for $38 million (November 13, 2009)
Citi expands relationship with Wipro to BPO work (October 30, 2009)
Global outsourcing market up 40% in Q3 on network operation deals (October 22, 2009)
Outsourcing contracts see new momentum (September 22, 2009)
There is more stability now, says Firstsource CEO (August 31, 2009)
TCS, Infosys, Wipro win a slice of BP outsourcing deal (August 27, 2009)
3i Infotech: Buy (August 16, 2009)
Cash kitty of 3 US-listed Indian BPO cos crosses $530 million (August 10, 2009)
Excel Infoways – IPO: Avoid (July 14, 2009)
No green shoots yet for BPO cos (June 10, 2009)
Global outsourcing market deal volume 7% lower in Q1 (May 15, 2009)
Recession impact: BPO industry sees dip in attrition rates (May 12, 2009)
Obama plan may hit Shanghai more than Bangalore, feels Nasscom (May 07, 2009)
Outsourcing benefits may override tax concerns for US cos (May 07, 2009)
Wipro Tech to hire 8,000 for BPO arm this fiscal (April 29, 2009)
‘Market share of Indian BPOs to double by 2010’ (April 22, 2009)
‘Domestic BPO units offer good career opportunities’ (March 24, 2009)
Hinduja Global plans to open second delivery centre in Manila (March 09, 2009)
Transaction-based pricing in favour: Infosys BPO (March 02, 2009)
Firstsource sees 15% revenue from India in 2 yrs (February 23, 2009)
‘Food outsourcing is a $5-billion opportunity for India’ (January 18, 2009)
BPO firms look beyond Mexico in S. America (November 20, 2009)
Engineering services potential (November 19, 2009)
L&T to create arm for engg outsourcing (November 18, 2009)
Domestic BPO market to be $6.82 b by 2013 (November 14, 2009)
Aditya Birla Minacs plans rural BPOs (November 05, 2009)
Hinduja Global’s new centres will be operational next fiscal (October 31, 2009)
Genpact opens remote centre (October 24, 2009)
Stable revenue is big plus for acquirers (October 16, 2009)
Glodyne Technoserve sets up call centre for rural job scheme in Bihar (October 15, 2009)
Maharashtra exempts BPOs from poll holiday (October 13, 2009)
3i Infotech to open common service centres (October 02, 2009)
India, China top earners in global BPO market (September 30, 2009)
Caretel bags MTNL contract (September 23, 2009)
Aptara facility at Technopark (September 22, 2009)
BP projects: Two IT majors lose out in consolidation (August 28, 2009)
Integreon to raise $80-100 m via PE (August 27, 2009)
Perot close to deal on healthcare outsourcing (August 23, 2009)
CTS to expand Phoenix centre (August 18, 2009)
Aditya Birla's IT arm renamed (August 14, 2009)
Genpact gets new India biz head (July 28, 2009)
‘Platform-based BPO’ for healthcare on pilot basis soon (July 22, 2009)
TCS targets $3 b from BPO in 5 years (July 20, 2009)
India ‘vulnerable’ as offshoring destination (July 17, 2009)
IT, BPO sector growth may be 0-5% this fiscal, says Bhasin (July 16, 2009)
‘Domestic BPO cos may move to Tier II, III cities’ (July 13, 2009)
Outsourcing industry needs next dose of boost (July 03, 2009)
First BPO unit of Sikkim begins operations (June 18, 2009)
BPO vendors seek to expand offerings (June 16, 2009)
Genpact in pact with Bhutan govt (June 11, 2009)
Infosys BPO looks for rural partners (June 10, 2009)
Aegis BPO gets into infrastructure management (June 09, 2009)
Scotland invites IT majors (June 09, 2009)
New metrics in BPOs (June 04, 2009)
Only 3% of law firms in UK, US offshore back-office work to India (May 20, 2009)
Wipro’s BPO unit launches HR platform solution (May 19, 2009)
Ugam Solutions sees big growth in outsourcing (May 01, 2009)
StanChart expanding call centre operations (April 29, 2009)
HCL Tech shifts focus to ‘utility computing’ (April 23, 2009)
BPO firms see more biz growth from SME segment (April 11, 2009)
EXL renews outsourcing contract with Centrica (April 09, 2009)
Current crisis may pose greater threat to smaller outsourcing cos (April 09, 2009)
Intelenet in Hewitt ‘best employers’ list (April 08, 2009)
Vendors see growing interest from first-time outsourcers (April 03, 2009)
3i Infotech to expand reach in domestic market (March 31, 2009)
IT, BPO slowdown dents cab operators’ business (March 31, 2009)
Mastek bets on Asia-Pacific (March 28, 2009)
Testing time for IT (March 27, 2009)
Firstsource repurchases zero coupon bonds (March 26, 2009)
EXL Service eyes overseas buys (March 26, 2009)
3i Infotech opens Riyadh office (March 25, 2009)
HCL Tech wins $350-m deal from Reader’s Digest (March 17, 2009)
Perot Systems to invest $60 m in proposed Coimbatore campus (March 12, 2009)
Australian banks may send more work abroad (March 03, 2009)
RPO, the future of recruitment (March 02, 2009)
India in talks with US for clarity on outsourcing (February 28, 2009)
Thomson Reuters plans tech hub for legal biz (February 27, 2009)
Cambridge Solutions to stay listed in India (February 26, 2009)
3 Indian cities among KPMG’s top emerging IT locations (February 16, 2009)
Chinese BPOs play catch-up with India (February 14, 2009)
Egyptian outsourcing cos keen to set up base in India (February 13, 2009)
Aegis to open 2 BPO centres in J&K (February 11, 2009)
Philippines can become hub for non-voice BPO: Report (February 05, 2009)
Kale gets outsourcing contract of Wataniya Airways (February 05, 2009)
Talk innovation (February 02, 2009)
HCL Tech in outsourcing pact with Nokia (January 30, 2009)
Financial unrest tempers large-value outsourcing deals: TPI (January 26, 2009)
‘Outsourcing to slow down, consolidation likely’ (January 22, 2009)
Security fears may deter new outsourcing customers (January 07, 2009)
Strong headwinds ahead for outsourcing vendors (January 06, 2009)
Shining in rural India (February 06, 2009)
Bank staff oppose outsourcing (August 18, 2009)
Outsourcing: Banks told to submit compliance certificate (April 24, 2009)
How a hotel burnt its fingers (November 09, 2009)
‘Rural shoring’ (July 06, 2009)
Differentiation mantra for KPOs (February 13, 2009)
Where money has new meaning (January 27, 2009)
EXL bags American Express deal (November 07, 2009)
Sparsh lowest bidder for BSNL’s BPO deal (November 03, 2009)
HCL Tech net income surges 134% in Q4 (August 26, 2009)
Genpact cuts revenue outlook (August 05, 2009)
Aegis BPO to service MTS mobile customers (May 28, 2009)
‘Outsourcing will be more widely accepted’ (March 30, 2009)
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