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HAL has started benefitting via its strategic use of information technology (IT) tools. It has not only helped improve the company’s operational efficiency, on-time delivery and cost optimisation, but it has also helped it to achieve global quality standards.
“This alchemy of transformation is being achieved by enhancing accountability and by improving performance measures at individual level, optimising processes by cutting down wastages, making information online and improving partner collaboration,” said Dr RK Tyagi, Chairman, HAL.
In addition to operational efficiency, the company has also adopted a comprehensive e-procurement system where vendors can track the status of their bills and new supply orders.
“On HR front, online systems for performance appraisal and mutually agreed tasks have been introduced for certain category of employees, mostly covering officers,” said Dr Tyagi.
HAL is also focusing on 3Ps — product, processes and procedures. Adoption of this has helped in optimised product and service delivery mechanism under ‘Project Parivartan,’ which was implemented with a budget of ₹200 crore.
Operational autonomyDr Tyagi, explaining the security system front, said HAL has taken comprehensive measures for improving Information Security within the company. “This includes Audit of IT Security in all installations of HAL, Information Security awareness through Computer Based Training (CBT) to all IT users and secured code practices followed for in-house software developments.”
Participating in the panel discussion on ‘Unlocking the potential of public sector undertakings (PSUs),’ Dr Tyagi said “PSUs must be given operational autonomy to stand-up to the challenges, skill development and the talent management.”
He further suggested that creation of an exclusive corpus for research activities would go a long way in promoting long neglected research and development (R&D) in the country.
Dr Tyagi also stressed on creating new institutional structures for creating the right environment for exports of the products, which Indian PSUs should aim for and added that the cost and quality advantage that Indian products enjoy needs to be leveraged better.
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