The South Central Railway (SCR) and Indian School of Business (ISB) have entered into a Memorandum of Understanding (MoU) to collaborate in capacity building and research.

As per a MoU signed here on Tuesday, the two entities will cooperate in hosting of leadership lecture series by faculty from ISB, capacity building workshops to train and update officers of SCR in areas such as performance management, strategy management and change management.

They will also undertake collaborative research on issues including brand capitalisation, customer satisfaction, operational efficiency and business innovation, according to a release.

Delivering the first lecture of the series, Rajendra Srivastava, Dean, ISB said research, inquiry and managerial action were the key elements that enable multi disciplinary thinking to build an organisation.

The Railways should take on competition by means of coming up with plans that match customer needs, he said.

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