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My system has the following configuration: Pentium III processor, 448 MHz, 40GB Hard disk, 128 MB RAM with Windows XP and Linux as the operating systems. Recently I tried to install software named `Acrobat Reader 5.0.' It appeared to get installed successfully. But when I tried to open it, it displayed the following error message: AcroRd32.exe-Bad Image... The application or DLL C:\windows\System32\oledlg.dll is not a valid image. Please check this against your installation diskette."

What is causing this problem? Please suggest a solution.

Radeep

Oledlg.dll is a windows system file that may possibly have got corrupted in your system. You can replace this file from the Windows XP installation CD or download it from the following URL: http://www.dll-files.com/dllindex/dll-files.shtml?oledlg. But before you do so, please copy the original file (oledlg.dll) to somewhere else. To replace from Windows XP installation CD, please follow these steps: Click Start - Run - type cmd. This will bring up the command prompt. Type expand CD-ROM Drive Letter:\i386\oledlg.dl_ c:\windows\system32\oledlg.dll. (For example, if your CD-ROM drive letter is E:, then type "expand e:\i386\oledlg.dl_ c:\windows\system32\oledlg.dll"). Now check whether your adobe application works.

If you still face a problem, the next option is to run "sfc /scannow" from command prompt but you need the Windows XP installation CD.

This problem may be due to the W32/Lovgate-P virus. Please update your anti-virus definition files and then perform a full scan of your system. For more information, please refer http://www.sophos.com/virusinfo/analyses/w32lovgatep.html

Please e-mail us at eworld@thehindu.co.in

if you have queries on computer usage or if you find an interesting way of using a computer.

Solution by M. Sampath

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