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Monday, April 20, 2009
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OUTSOURCING: Two heads are better than one
Companies are turning to their own employees for smart ideas to tide over the slowdown. Sample these suggestions!. A leading BPO recently realised that that many-a-time employees would go on leave without any prior information. Consequently, ...

BOOKS: True stories from call centres
150 narratives give a peek into the BPO industry.. Here is a book ‘dedicated to all of India’s BPO and call centre men and women who took the leap of faith into a new industry, braved the initial chaos and growth pains, weathered the ...

SECURITY: A ticking time bomb?
Security experts focus on the Conficker threat.. If you’re looking for a digital Pearl Harbour, we now have the Japanese ships steaming towards us in ...

TECHNOLOGY: The show goes on
"The mobile industry is witnessing a stupendous growth on both fronts - metros and major towns, as well as from new markets in Circle C and Circle B States.". Recession or no, companies in the consumer technology space appear to be going ahead ...

TELECOMMUNICATIONS: Consumer may vote for 3G
But building a business case for the technology is both challenge and opportunity.. The buzz is all about 3G these days. The mobile phone user generally understands 3G technology as something that will offer him better quality, and faster, ...

INTERNET: Games with a message
Online initiative makes it easier to understand child rights.. Psychologists the world over say that’s there’s no one so worried as a child. Before you laugh it off think a while. For children who are yet to learn and experience the ...

INTERVIEW: Tracking the buzz
Telecom industry veteran says wireless voice and non-voice services will continue to grow. It is with a reassuringly positive thought that my interaction with Rahul N. Saxena, Managing Director, Verizon Data Services India P Ltd, Chennai, ...

CYBER QUEST: Quiz
V.V.Ramanan.

1. Vevo, a new music and video entertainment service, set for launch later in 2009, is a ...

CARTOON: Cartoon
“Let me put it this way — mommy wants you to login into the dining room, have a voice chat with her and download ...






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Apr. 12-Apr. 18
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