Liar, liar!
Everyone cheats. That’s the conclusion reached in a recent essay in The Wall Street Journal, which said that while most of us like to believe that a few bad apples give the rest of us honest folk a bad name, research actually shows that all of us cheat. And some of us do so up to the point where we lose our sense of integrity.
So what does a manager do in such a situation? How can we pick up when our co-workers are lying? How can organizations detect when rules are being bent, with the potential of compliance risk to the organisation as a whole.
Contrary to the impression created by TV serials, picking up lies is not easy, even for trained professionals. But behavioural scientists say that reminding people about the rules can often be effective in ensuring better compliance. What do you think?
Keywords: Trained professionals, manager
Comments:
It is certainly not an easy task to detect a lie and liars. In a workplace liars are abound and difficult to pick up. In this regard, a study of psychology is most helpful and a manager can effectively deploy certain techniques by close study. However, in a dynamic environment, the tendency to lie proportionately increases depending upon the situation. In the process of identifying liars, following cues would be very useful thereby can be avoided. a. Check the enunciation of the person; b. Observe the body language and ensure that the same is congruent with what the other person speaks;add c. incorrect intonation. The above is illustrative only. Further, unbeknown to the liar, enquiries can be made. Some people have the proclivity for telling lies. This is dangerous and the auditee should go for the jugular to have his say in the organisation. Of course, better compliance can be achieved if proper training is imbibed on consequences of flouting rules and regulations.
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