Role of language in the success of financial inclusion was discussed at a national seminar on banking.
The national seminar in Hindi on ‘increase in productivity efficiency in the banking industry’ was organised by Corporation Bank and College of Agricultural Banking in Bangalore on Monday.
Ajai Kumar, Chairman and Managing Director of Corporation Bank, said that language plays a very important role in a national programme such as financial inclusion.
Inaugurating the seminar, Uma Shankar, Regional Director, Reserve Bank of India, said that it is essential to reach out to the people in their own language in order to reach the vast multifarious population.
She said that banks have to concentrate on issues pertaining to the economic development of the nation which will pave the way for total development.
Meena Hemachandra, Principal of College of Agricultural Banking, said that banking is a business related to all people, and requested all to use Hindi extensively. They should not be overly mindful of the fact that they are unable to find the exact words to use.
She also said that constant efforts have to be on in order to increase productivity in banking.
Ajai Kumar said that adoption of technology and positive thinking of employees in banks will also increase productivity in banks.
A bank release said here on Tuesday that Ajai Kumar and Uma Shankar released a book on ‘Risks in banking technology’, edited by the College of Agricultural Banking, on the occasion.