Kotak Mahindra Group has deployed Microsoft Exchange 2010 and Lync 2010 for better collaboration and communication among its employees.

The group implemented the technology platform as part of a unified communications strategy across its different business units. The deployment supports improved employee efficiency and better IT management.

This implementation involved consolidation of server computers across the group leading to improved cost-efficiency from higher utilisation of resources, standardisation and improved manageability of the IT infrastructure.

The deployment provides support for enhanced communication and collaboration across all employees of the group.

Adoption of the technologies is speeded up by the fact that the products have an interface similar to other Microsoft products and they are intuitive to use, according to Kotak Mahindra officials.

The familiarity of the products further made it easy for the employees to start using it right away.

“With Exchange 2010 and Lync 2010, Kotak Mahindra Group is assured of a reliable, unified communications and collaboration platform that is backed by a comprehensive service level agreement and our 24/7 customer support is included at no additional expense,” said Aruna Rao, Executive Vice-President, Kotak Mahindra Bank.

“We strive to help our employees collaborate better with each other, and Microsoft technology offers the agile ability to grow as needed,” she added.

“The deployment of Exchange 2010 and Lync 2010 at Kotak Mahindra Group will support employees in collaborating in a seamless fashion,” said Ramkumar Pichai, General Manager, Microsoft Office Division, Microsoft India.

(This article was published on December 10, 2012)
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