ITC Infotech — an IT services company and the wholly-owned subsidiary of multi-business conglomerate ITC Ltd — plans to establish at least two new development centres in smaller locations in the country.

It already has centres operational in Bangalore, Kolkata and Pune, and is now evaluating cities such as Chandigarh, Thiruvananthapuram, Guntur and Kochi among others to expand. At least one, out of the two new development centres that are planned, will come up next year, said Mr Ashwani Maheshwari, CEO – India Division of ITC Infotech.

“Various sites are under consideration and we will open two centres in smaller locations soon,” he said.

The company current employs 5,000 professionals across various functions, both in offshore and onsite locations as well as the client sites. The headcount also includes employees of its overseas units in the US and the UK.

ITC Infotech offers IT solutions that span application development and maintenance, and testing services among others. For instance, in the case of banks, the company offers custom applications for, say, credit risk management or it may provide testing services.

Besides the banking, financial services and insurance (BFSI) sector, the company's industry solutions also span verticals such as consumer packaged goods, hospitality, manufacturing, retail and travel. While the primary offshore development centre is in Bangalore, the company also has joint centres in Denmark and the US, focusing on BFSI and product lifecycle management areas, respectively.

Seat capacity

Mr Maheshwari said that the seat capacity of the upcoming centres in smaller Indian towns will depend on which sites are finally chosen. Also, it will depend on the type of projects that are taken up in those centres. “Right now, we are evaluating all these aspects. The areas of work being considered include BFSI, engineering services, and product lifecycle management. Even within this, we will define the sub-verticals of focus for individual centres,” Mr Maheshwari said.

Commenting on why the company wanted to set up new development centres in smaller locations, he said that while smaller cities boast of skilled manpower, there were many who did not want to migrate to larger cities and metros for work. “These locations also have a good engineering talent and IT parks. So the talent and infrastructure is already set,” he said.

(This article was published on December 10, 2011)
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