Global technology firm Pitney Bowes is strengthening its research and development activities by setting up a second facility in the country at Pune, where it plans to hire about 200 people in the next few years.

The company already has its largest global R&D facility (outside of North America) at Noida with 600 staff.

The new centre will focus on development of Pitney Bowes’ global portfolio of solutions, including Volly (a digital mailbox solution) as well as other innovations.

“In line with our global strategy of shifting from a hardware approach to becoming a digital solutions based firm, the new centre assumes significance. The Pune team will ensure seamless delivery of Volly to global customers,” Pitney Bowes Software President and CEO Mr John O’Hara told PTI.

Volly has already been selected by Australia Post and is expected to be rolled out later this year. Using Volly, consumers will be able to receive, view, organise, manage, pay and store bills, statements and other content from the companies like banks and retailers that they do business with.

The service consolidates information from multiple providers, reducing the consumer’s need to visit multiple websites or send physical checks through the mail, while ensuring security of data.

Mr O’Hara said discussions are on with enterprises globally for roll-out in other parts of the world as well.

“We expect the current expansion to further our goal to lead the way in customer communication technology locally, regionally and globally. India is a strategic market for us and we expect to employ over 200 employees over the next two years,” Pitney Bowes Software India Managing Director Mr Manish Choudhary said.

Last year, the company had said it plans to invest Rs 400 crore over the next three years in India to strengthen its product development centre, and sales and marketing team in the country.

Pitney Bowes is a postage and mailing solution provider. Its focus on verticals include telecom and banking and financial services.

“We are actively targeting the BFSI and public sector enterprises in India and the region. This investment will help us create and deliver solutions to existing and potential customers in the region,” Mr O’Hara said.

Pitney Bowes has been present in India since 2007 and is headquartered in Noida, which is its largest R&D facility outside of North America. It has four other R&D centres across the globe with a total head-count of 600 people.

(This article was published on July 22, 2012)
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