HCL Technologies on Wednesday entered into a five-year deal with Freescale Semiconductor, manufacturer of embedded processing solutions. The companies declined to give the deal value but sources said that it was a multi-million dollar deal.

HCL will be managing desktop support, computer, storage, database, telecom (network and security) and process automation. It will deliver services to Freescale across 20 countries, handling a user base of 19,000 employees spread across 80 locations.

Freescale will also leverage HCL’s global delivery centres in Poland and Shanghai for multilingual helpdesk support. It will develop more resilient systems, optimise its operational costs, increase visibility into IT operations, experience reduced technology complexity and drive innovation to existing and new initiatives.

“HCL will be sharing our vision of building a robust and agile IT environment required to keep pace with the growing technological innovation demands of the business and creating new ideas and technologies for the next generation opportunities,” Hal Yarbrough, Director of IT Infrastructure at Freescale Semiconductor, said.

HCL Technologies infrastructure services division (ISD) manages mission critical environments and handles over three million devices for over 1.7 million end users.

The ISD business contributes 26 per cent to the overall revenue of $4.2 billion as of June 30.

ronendrasingh.s@thehindu.co.in

(This article was published on September 19, 2012)
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