MCX Stock Exchange has launched investor service centres in Ahmedabad, Hyderabad, Indore and Kanpur in order to facilitate faster resolution of investor complaints. Currently, it has service centres in Mumbai, Delhi, Kolkata and Chennai.

The initiative has not only increased the exchange’s reach to investors and market participants, but also makes it convenient for investors and market players to redress their grievances, said the exchange.

The centres will have members from the Investor Grievance Redressal Committee and will also function as regional arbitration centres.

Gopal K. Pillai, Chairman and public interest director, MCX-SX, said one of the most important functions of an exchange is to protect investor interests and promote inclusive growth. Especially at a time when retail investor participation in the capital markets has been on a steady decline, it becomes important to provide adequate support and protect their interests, he said.

>suresh.i@thehindu.co.in

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