Business Daily from THE HINDU group of publications Monday, Oct 15, 2007 ePaper |
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Mentor
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Books Columns - Soft Skills 2 txt R not 2
Sometimes texting can be a substitute for communication, not a form of it, says Thomas Blaikie in ‘To the Manner Born’ ( www.crosswordbookstores.com ). “It can be discourteous, evasive, and even cowardly to text.” The worst example of such texting is to end a relationship with a text message, he notes. “Nor should you break bad news or send information that might be in any way distressing to the recipient by text. It is far too abrupt, and there is no opportunity for any further comfort and support that might be needed.” Which explains why ‘a number of companies have been vilified for sacking people by text’. Some people try to conduct arguments by text, laments Blaikie. He lays down a golden rule, thus: “If you can’t bring yourself to say it to their face, don’t say it at all.” Remember: “The medium itself, as with e-mail, can promote intemperate behaviour.” Imperative read. D. M. More Stories on : Books | Soft Skills
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