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The Reserve Bank of India on Wednesday said banks should make all new ATMs installed from July 1, 2014 as “talking ATMs” with Braille keypads.
Banks should lay down a roadmap for converting all existing ATMs as talking ATMs with Braille keypads and the same may be reviewed from time to time by the Customer Service Committee of the Board.
In addition to the above, magnifying glasses should also be provided in all bank branches for the use of persons with low vision, wherever they require for carrying out banking transactions with ease. The branches should display at a prominent place notice about the availability of magnifying glasses and other facilities available for persons with disabilities.
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