The World Bank today said the Assam government needs to speed up the public service delivery mechanism by simplifying the process, making it hassle free.

This was conveyed during a meeting between a four-member World Bank team led by Grace Morgan and Assam Chief Minister Tarun Gogoi here today, an official statement said.

The two sides also discussed matters relating to administrative reforms and training.

“In course of the discussions, Morgan underscored the need for speeding up the public service delivery mechanism by simplifying the process to make it hassle free. Gogoi pointed out to the World Bank team that emphasis has to be given on Information Technology as well as development of manpower,” the statement said.

Gogoi also said that “a two-pronged holistic approach has to be adopted to develop the IT sector as well as to create the requisite manpower armed with technical expertise”.

The meeting also discussed digitalisation of the administrative system, e-district programmes and electronic delivery to make the public service delivery system smooth and effective.

(This article was published on February 20, 2013)
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