This is with reference to the editorial “Ground zero”(February 24). Indian IT needs to be confident and stay cool in these uncertain times. We have the largest pool of skilled human resources in IT, besides China. Our IT-BPO industry has moved across several phases of transformation: changes in demand and supply, coupled with changes in technology, business processes, human resource and institutional capabilities, public policies and, more broadly, the overall investment climate.

Studies show that it will grow at double-digit levels during the 2010s. The key strength driving the Indian IT-BPO industry is entrepreneurial dynamism and the access to a large pool of skilled manpower at comparatively low costs.

Government policies and corporate strategies must acknowledge the heterogeneous nature of the IT-BPO industry. Both need to acquire agility to together foresee challenges and be proactive. The priorities and requirements within the industry differ depending on business segments, be it on exports or the domestic market. India based companies have developed a scale and scope of their operations that is hard for smaller emerging market economies to match.

The IT-BPO industry in India has been swiftly moving into newer business niches,be it production or innovation.

R Narayanan

Ghaziabad

The editorial reflects the challenges Indian IT industry faces today. The gap in skill levels is appallingand the companies must pay heed to emerging areas such as artificial intelligence. The editorial rightly points out the huge potential in India, given that it is in the midst of digital revolution. The need of the hour is to review the business model.

Vikram Sundaramurthy

Chennai

Negative campaigning

The UP polls have brought out the amazing ability of our political leaders to play with words and coin derivatives and form verbal combinations to assail their political opponents. No doubt the word-play has had some comic impact despite its poor quality. The torrent of rhetoric has substituted the explaining of policies.

Still the voters are none the worse for it as they have a clear idea of what the parties in the fray represent and what they are likely to do, if voted to power.

Unfortunately, the voters have been treated to scatological humour. Harsh and humourless barbs vitiate the atmosphere.

G David Milton

Maruthancode, Kanyakumari

Universal phenomenon

This is with reference to ‘Why mutual funds rarely vote against management’ (February 24). It is rather a universal phenomenon. Unsettling management, except for motivated mischief, is fundamentally against the basics of management of human affairs. Invariably, the management has control over the majority equity voting and votes of mutual funds. Voters acting in concert do not become so decisive. In highly questionable proposals they vote ‘against’ for the record. Else, they give the benefit of doubt to the company. Invariably, the key management is in the know of affairs, having been in consultation with advisers and knowledgeable experts in the field.

KU Mada

E-mail

Uncertain times in TN

This refers to ‘When leadership falls apart’ by M Ramesh (February 24). Tamil Nadu has the unique distinction of having only two regional parties ruling the State for almost six decades. The national parties in this State have been reduced to playing second or even third fiddle! This State is very rich in trained and intelligent human resources, which complements its mineral wealth advantage. Its people are enterprising. The biggest setback for TN is the two Dravidian parties never bothered to build a succession plan.

K Ashok Kumar

Kolkata

Congress on the decline?

The Congress, as indicated by the results of local body polls in Maharashtra, will become extinct as time progresses. That the BJP has done well in these elections only show that demonetisation was not an issue at all.

S Ramakrishnasayee

Ranipet

LETTERS TO THE EDITOR Send your letters by email to bleditor@thehindu.co.in or by post to ‘Letters to the Editor’, The Hindu Business Line, Kasturi Buildings, 859-860, Anna Salai, Chennai 600002.

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