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New Delhi, Aug. 27 According to the 10-year-old JD Power Asia Pacific survey, the number of new vehicle buyers paying cash has more than doubled during the past five years.

It has gone up from 12 per cent in 2004 to 27 per cent in 2009.

The percentage of first time new vehicle buyers has gone up from 27 per cent to 40 per cent in five years.

“A majority of cash purchases are made for vehicles in the entry compact segment, which is the entry point for most first-time vehicle buyers in India,” said Mr Mohit Arora, Senior Director, JD Power Asia Pacific, Singapore.

J.D. Power Asia Pacific 2009 India Sales Satisfaction Index (SSI) Study has ranked Maruti Suzuki as number one.

According to the survey, the industry at large has improved vehicle delivery process, salesperson and reduced paperwork in 2009.

Maruti Suzuki jumped five ranks, beating Honda and Toyota who were placed second. Hyundai posted the greatest improvement.

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(This article was published in the Business Line print edition dated August 28, 2009)
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