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`Technology must be a business enabler'

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Our Bureau

Chennai, Oct. 28

TECHNOLOGY should not be adopted just for technology sake. It should be used to enable business. Companies must look at business perspectives rather than let technology rule business, according to Mr Vittal Devarajan, General Manager, Corporate and Marketing, Ramco Systems, the Chennai-based information technology company and a part of the Ramco Group.

Technology is for automating business process and sustaining ongoing changes, he said, addressing students at the inauguration of Business Line Club at SRM Easwari Engineering College. It is vital for chief information officers to have a synergy between IT implementation, including ERP (enterprise resource planning), and the company's business plan, said Mr Devarajan.

There is always a tussle in an organisation between business and technology (which leads the way), customer versus product and single versus many. These are challenges most chief information officers face in an organisation while implementing information technology, he said.

ERP, in which Ramco is a major player, is all about putting together different applications. Today, ERP II, which hit the market about a year ago, deals not only with intra-company transactions, but also enables communications with vendors and customers. Before ERP, there used to be MRP (materials resource planning), which took care of factory automation, he said.

Today, ERP has become high-end. For instance, Ramco Systems' Adaptive Enterprise Solutions was developed using Ramco VirtualWorks, a virtual software factory that allows organisations to address their unique next practices over and above standard best practices.

Ramco VirtualWorks is a process to application platform that incorporates several concepts (multiple patents filed), a first for an Indian software company, said Mr Devarajan.

(This article was published in the Business Line print edition dated October 29, 2005)
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