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Bangalore, Nov. 10

IT was ripe time for India to adapt to the new concept of `Breakthrough Management' as the country had made progress through change in the last three years, Prof Shoji Shiba of University of Tsukuba, Japan, has said.

Addressing the 13th Quality Summit, organised by the CII Institute of Quality here today, Prof Shiba, commended India for its quality improvement and outlined the strategy of breakthrough management for making structural changes in organisations to meet the challenges of the future.

Quoting from a book by the former CEO of Intel, Mr Andrew Grove, he stated, "One single element in business environment can be drastic in nature. If business does not respond rapidly to the new business environment, it shall perish."

Prof Shiba outlined three kinds of change management. The first was `control', "which keeps the performance at the same level under changing conditions. This is required for current business."

The second was `incremental improvement' in business. However the most important was what he described as `breakthrough management' as a method to change businesses. "Breakthrough management is the responsibility of top management," he said.

He referred to three ways to change business: "change in customers, change in technology and change in the supply chain."

Since July 2004, Sona Koyo, UCAL Fuel Systems, Technova Imaging Solutions and Brakes India Foundry have been working with Professor Shiba in a learning community. They made presentations to share their breakthroughs in business strategy, R&D for new product development and in operations management.

Later, talking to presspersons, Mr R. Seshasayee, Vice-President CII and Managing Director, Ashok Leyland, said CII was planning a programme to popularise the breakthrough management concept for which Prof Shiba had prepared a plan to inculcate the philosophy among the corporates.

(This article was published in the Business Line print edition dated November 11, 2005)
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