Our Bureau

Mangalore, Feb. 2

MPHASIS will open its third business process outsourcing (BPO) facility in the country at Mangalore next month.

Addressing presspersons here on Wednesday, the Chairman and Chief Executive Officer of MphasiS, Mr Jerry Rao, said that nearly 3,000 people would be employed in the Mangalore unit over a period of time.

Mr Bhaskar Menon, President of MphasiS BPO Services, said that around Rs 75 crore would be invested in the Mangalore unit.

Stating that establishment of a BPO unit will create huge employment opportunity in the region, he said the company wants to hire around 3,000 people in 18 months time from March. In all, it wants to employ around 12,000 people in its BPO units.

Mr Rao said that the company chose Mangalore for its third BPO unit because of the region's outstanding human capital. Literacy rate in Dakshina Kannada is very high.

Apart from numerous first grade colleges, the district also has quite a few good technical education institutions. Most of the youth here are well acquainted with English and various technology platforms.

Before selecting Mangalore for the BPO unit, Hewitt had conducted a survey on behalf of the company, he said. Establishment of BPO units will also lead to secondary and tertiary employment generation.

Mr Rao also thanked the Karnataka Government for waiving entry tax on export industry.

Mr Jeroen Tas, Vice-Chairman of MphasiS, said that there is tremendous opportunity for BPO development in Mangalore.

With more and more foreign clients visiting Mangalore, tourism in the area will also get a boost. "However, steps should be taken to portray the wealth of culture and beauty of nature here," he added.

(This article was published in the Business Line print edition dated February 3, 2005)
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