A day after putting deliveries of the Polo hatchback on hold, Volkswagen Passenger Cars India has called back 389 units of the car into the workshop.
These are from a single batch of production from the month of September 2015 for inspection and preventive repair of the handbrake mechanism. The Quality Assurance department of VW India has determined that under certain conditions, the handbrake mechanism would lose effectiveness, the company said in a statement released today.
The analysis performed by VW has shown that a batch of handbrake cable retention levers in the rear brake liner might break under certain conditions it said, adding that the cars been identified the repair instructions issued to the service organisation in India.
Customers who own the identified vehicles will be actively contacted by the dealers to come for an inspection and preventive repair. This operation will start with immediate effect and the repair will require approximately one hour and will be carried out at no cost to the customer.
Further, deliveries of the identified Polo cars in stock which had been put on hold yesterday will be resumed as and when the inspection and preventive repair of each car is completed, VW India said, adding that deliveries for the non-impacted Polo range continue as per schedule.
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