Working to resume services in affected areas: Zomato

PTI Mumbai | Updated on September 17, 2019 Published on September 17, 2019

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Food delivery platform Zomato, which reportedly is facing protests from delivery executives’ in Mumbai and Bengaluru, on Tuesday said it is working to “resume” services in the affected areas.

While apologising to its users for the “inconvenience” caused, Zomato maintained that its different standards have helped it appreciate delivery partners in accordance with their efforts.

Delivery executives of Zomato in Bengaluru and Mumbai have reportedly gone on protests due to reduced remuneration per delivery.

The food aggregator, in a statement, said that the reduced average delivery time and increased system efficiency has enabled its partners to perform more deliveries in the same amount of time.

“Different metrics such as base pay, user satisfaction, delivery touch points, minimum guarantee, etc, help us appreciate our delivery partners in accordance with their efforts,” a Zomato spokesperson said.

Published on September 17, 2019
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