SW Railway adopts steps for transparency, efficiency

Our Bureau Bangalore | Updated on November 12, 2017

Reason to smile: A view of the Divisional Railway Manager's office in Hubli. The railway division has implemented steps to make processes easier for passengers and employees.

Develops software in-house that will help staff also

South Western Railway (SWR) has adopted ‘e-nitiatives' for transparency and efficiency in its banking operations.

The software is being used at the accounts department in divisional office, Hubli. Mr Kuldeep Chaturvedi, General Manager, SWR, inaugurated the e-nitiatives platform of single window for registration, enquiry and touch-screen enquiry kiosk at the divisional office's accounts department.

Speaking after the opening, Mr Chaturvedi said the initiative will bring in transparency at the accounts department. He advised the officials to update data properly and train staff for the job.

Briefing about e-nitiatives of the SWR, Ms Amrita Darpan Jain, senior divisional finance manager, Hubli Division, said that the accounts department of division has been taking several initiatives to impart transparency and efficiency. She said that these e-novations have not only brought in more transparency and responsiveness, but have also made the day-to-day working less strenuous for the staff.

Ms Jain said the e-nitiatives and a SMILE — Smart Modules for Integrated Lekha Software — software has been developed in-house by Mr Sandeep Chilakwad, accounts assistant, Hubli Division.

As part of e-nitiatives, SWR has implemented electronic fund transfer and Real Time Gross Settlement, the nation-wide systems facilitate instantaneous credit and eliminates cumbersome process of preparation and dispatch of cheques.

She said the Regional Electronic Clearing System (RECS) was introduced in Hubli Division in November 2010. RECS deals with the payment of salary and other monetary disbursements to the employees.

“This system dispenses with the issue of several cheques to individual banks of the employees and ensures timely crediting of the salary to their accounts.”

The advantages include savings in cheque stationary; and faster processing, disposing of cheques; lower costs, and faster dissemination of information on salary and allowances.

The single window for registration and enquiry will “usher in an era of greater technology and faster response resulting in a paradigm shift in the traditional image of an accounts office.”

On the touch-screen enquiry kiosk in the accounts department, Ms Jain said man-hours and energy of the staff can be saved as the kiosk can handle most general queries.

Published on June 16, 2011

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