IRCTC tweaks order, food facilities to allow takeaways

PTI New Delhi | Updated on March 21, 2020

The Indian Railway Catering and Tourism Corporation (IRCTC) has revised its order on onboard services and will now allow takeaway food from its plazas, refreshment rooms, Jan Aahars and cell kitchens which it had shut down due to the coronavirus outbreak.

The revised order was issued on Saturday and will be applicable from March 22.

In the latest order, the railway subsidiary said that while takeaways will be allowed from its food outlets, no one will be allowed to sit there and have meals.

On Friday, the IRCTC had ordered the closure of all onboard catering services in mail or express trains from March 22 until further notice in view of the coronavirus outbreak.

“We have revised that order because we realised that passengers would be really inconvenienced as they would virtually have nowhere to get food,” an official said.

Similarly, services in mail and express trains will be restricted to PAD items like chips, cold drinks, biscuits, tea and coffee.

“Such operation should be conducted using minimum number of staff. The licensee should be requested to take care of their catering staff on humanitarian grounds during this period of closure,” the order said on Saturday.

However, Rajdhani and Shatabdi like trains will continue to have on onboard services.

The IRCTC has also decided to close all food plazas, refreshment rooms, Jan Aahars and cell kitchens until further notice.

Published on March 21, 2020

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