Quality Council of India (QCI) has joined hands with American Society for Quality (ASQ) to improve the quality of goods and services provided by Indian small and medium enterprises (SMEs).

The MoU was signed by QCI Chairman Adil Zainulbhai and ASQ chief Amit Chatterjee in the capital on Thursday.

This alliance is part of strategic plan to implement and boost Prime Minister Narendra Modi's 'Make in India' initiative.

This MoU is expected to help institutionalise new quality paradigms in the field of training and delivery processes in manufacturing, healthcare, education, service industry and public services delivery processes.

The prime objective of this alliance is to focus on quality of goods and services, said Zainulbhai, adding that the initiative will target manufacturing and services sector.

Efforts will be made to improve quality in 1 million SMEs in the country in next few years, he said.

Steps will also be taken to improve the quality of government services delivered to citizens, he added.

srivats.kr@thehindu.co.in

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