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Aegis, Essar Group’s Business Process Outsourcing arm, is to invest up to $4 million for a new centre for analytics, social media and multilingual capabilities in Melbourne, Australia. The centre, which will be company’s hub for Asia-Pacific, will provide employment for up to 550 people. The hub will be equipped to provide a full range of business analytics, social media and multi-channel customer experience solutions, the company said in a statement.
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