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Knowledge service outsourcing industry in India is expected to log-in over 22 compounded annual growth rate between FY2010 and FY2015 to touch $5.6 billion. The knowledge services market is currently pegged at $2 billion.
According to a report by Nasscom and Crisil, business research segment would continue to be the most widely adopted service line with a 39.4 per cent share, representing a $2.2 billion opportunity.
“Share of data analytics is expected to increase from 18.5 per cent to 20.6 per cent ($1.15 billion) over the period. Legal process outsourcing is also expected to record robust growth to a $1.3 billion market by then,” the report said.
The report further said that financial services would continue to be the largest contributor with a 32 per cent share ($1.4 billion) of the market. That would be followed by healthcare at 19.5 per cent and hi-tech/telecom and retail at 13 per cent each, it said.
The Nasscom President, Mr Som Mittal, said, “India is the leading BPO destination, accounting for over 37 per cent of total global sourcing BPO revenue, followed by Canada and the Philippines.”
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