Pegasystems, a business process management solutions company, will look at India as a market in the next two years.

India, which is home to one-third of the US-based company’s employees and a strong development centre, is yet to tap the potential in the country.

“We are not actively looking at sales in India in the next 12 months but we can consider it in next 1-2 years. Our focus has been to develop a strong team in India who can develop software,” Alan Trefler, founder and Chief Executive Officer of Pegasystems, said.

He said the company would tap the Government, financial services firms and manufacturing when it launched India business operations.

Addressing reporters here on Monday on the sidelines of the two-day Pega Developers’ Conference 2013, he said the Pega ecosystem in India was very huge. Of the 20,000 people in the Pega ecosystem, 12,000 were in India. They work with IT companies to implement Pega technologies.

“Our partners are enhancing our ecosystem base through constant hiring from premier institutions and putting them through a rigorous three-month programme to raise them to senior architect levels,” Suman Reddy, Vice-President and Managing Director Pegasystems India, said.

Alan said the company would hire 100 more engineers in the next two months to take the Indian workforce strength to 900. In the last one year, the company recruited about 300 people.

Global outlook

Replying to a question on the outlook for the IT industry globally, he said there was a lot of pressure on the industry due to market conditions – not just in Europe and the US but also in Asia

“Organisations are looking for more ways of making businesses efficient. In fact, our clients such as Telstra, OCBC have all increased efficiencies by renewing their backend systems through Pega technology,” he said. He pegged the market-size for BPM, customer services and case management at $32 billion.

> kurmanath.kanchi@thehindu.co.in

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