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Omni-channel engagement and commerce platform Capillary Technologies has tied up with payment gateway Razorpay to launch an integrated wallet payment solution wherein both consumers and retailers can choose the wallet of their choice and not necessarily depend on a particular brand for making payments at any retail store.
Capillary’s solution is being built on the existing billing system, and merchants/retailers would not be required to change their business processes.
Abhijeet Vijayvergiya, Vice-President and Country Head - India, Capillary Technologies, said: “Our wallet solution is perfect for today’s situation. Consumers can shop without the hassle of cash, and retailers can use our wallet solution to get connected to all the major wallets.”
He added that the solution takes care of multiple complex scenarios such as managing bank accounts for different stores and facilitating franchises. Retailers can also leverage consumer data to send personalised offers and coupons to customers through mobile wallets.
Vijayvergiya said 18 per cent of the country’s GDP is driven by cash, making it one of the most cash-dependent countries in the world. Capillary already has over 20,000 stores and about 150 million users on its platform.
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