Info-tech

GirnarSoft acquires roadside assistance company Help on Wheels

Priyanka Pani | | Updated on: Jan 20, 2018

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GirnarSoft, the parent company of India’s top auto portals, CarDekho.com, Gaadi.com and Zigwheels.com, has acquired roadside assistance company Help On Wheels Pvt Ltd in an all-cash deal. The company has not mentioned the deal size.

This acquisition will bolster the operations of GirnarSoft’s roadside assistance (RSA) vertical, it said in a statement.

Founded in 2014 by Lalit Parmar and Nirmal Mitra, Help On Wheels is one of the few homegrown RSA companies in India. Within two years of its inception, it has established a client base of over 50,000 customers. The organisation maintains a high level of customer service through its own NCR-based fleet as well as a pan-India service network of more than 5,000.

Help on Wheels had scaled up to more than 50 people to manage it operations and customer service. All the team members will join GirnarSoft.

Ankur Agarwal, said, “Help On Wheels will help our roadside assistance business scale faster, not only by giving us an established service network and client base, but also through the decades of experience its team brings to the table. We will focus on creating the market for roadside assistance, which is a multibillion dollar market in the US and Europe. We believe it has massive potential in India where the RSA infrastructure is poor."

Lalit Parmar, Founder, Help On Wheels, added, “We believe that there is huge synergy between CarDekho and Help on Wheels. With our operational experience and Cardekho’s technology prowess, we intend to bring innovative products in this area. Our focus will be to scale up the business in a sustainable way by using technology to deliver great service quality at minimal costs.”

A few months ago, GirnarSoft started its own branded RSA under the car owners’ division and has successfully acquired over 8,000 users. It aims to create an entire ecosystem from car buying to car ownership. The company also provides auto insurance through its exclusive tie-up with CoverFox.

Help on Wheels is the fifth start-up acquired by Girnar Soft in the last two years. Earlier, it acquired Drishya360, Gaadi.com, Zigwheels, and BuyingIQ.

Published on April 07, 2016
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